Shipping Policy

Last Updated: 8/26/2026

Order Processing

All orders are processed Monday–Friday. Standard processing time is 2–5 business days, depending on product type and order volume. Custom or hand‑painted items may require additional production time. If extra time is needed, you will be notified by email.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, weather, or high‑volume periods.

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Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.

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Shipping Delays

In The Air Graphics is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.

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Incorrect or Damaged Items

If your order arrives damaged or incorrect, contact us within 72 hours of delivery with photos of the item and packaging. We will replace or correct the issue at no additional cost.

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Lost or Stolen Packages

If tracking shows your package as delivered but you cannot locate it, please contact the carrier directly. We are not responsible for lost or stolen packages after delivery is confirmed.

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International Orders

International customers are responsible for any customs fees, duties, or taxes required by their country. These charges are not included in our shipping rates.

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Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot reroute packages once they have shipped.